Effective Date: 05/07/2025
Introduction
At Affinity Insurance Group LLC, your privacy is important. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you apply for or inquire about auto, home, business, or life insurance coverage through us.
Information We Collect
In the course of providing insurance quotes and services, we collect the following types of information:
- Personal Identifying Information: Full name, date of birth, address, phone number, email, driver’s license number and required for business insurance either tax identification number or Social Security number.
- Property & Risk Information: Vehicle details, home or property characteristics, business operations data, and other risk-related information.
- Financial Information: Credit based insurance scores (where permitted and required by insurers – this is a soft inquiry, which does not affect your credit score), payment information, and insurance history.
- Health Information: For life insurance policies, we may collect relevant medical or health-related information (with your explicit consent). You may also provide this information by phone or email if you prefer.
- Usage Information: Data from our website (e.g., IP address, device info, browsing behavior).
How We Use Your Information
We use the collected information to:
- Generate accurate insurance quotes
- Process policy applications and renewals
- Evaluate risks and underwrite policies
- Communicate with you about services, claims, billing, and policy changes
- Comply with regulatory requirements
Prevent fraud or unauthorized access
Sharing Your Information
We may share your information with:
- Insurance carriers and underwriters to obtain quotes or issue policies
- Third-party service providers assisting in IT, claims, compliance, and customer support
- Government agencies or regulators as required by law
- Affiliated partners for servicing policies or providing related services (e.g., roadside assistance)
We do not sell your personal information to third parties.
Safeguarding Your Information
We implement administrative, technical, and physical safeguards to protect your data. This includes encryption, secure servers, and restricted access protocols.
Your Rights and Choices
You may:
- Access or correct your personal information
- Request deletion of data, subject to retention requirements
- Opt out of non-essential marketing communications
To exercise these rights, contact us at info@affinityinsurancenc.com
Retention of Information
We retain your data only as long as necessary to provide services and fulfill legal or regulatory obligations, including insurance recordkeeping laws.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from minors without verifiable parental consent.
Updates to This Policy
We may modify this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
For questions about this policy or to request changes to your information, please contact:
Affinity Insurance Group
info@affinityinsurancenc.com
(919) 296-3787
800 W Williams St
Suite 231H
Apex, NC 27502